Typical job
A homeowner spots a bald-faced hornet nest
The crew assesses the reported nest location and considers the access and treatment needs. The technician explains the approach for addressing the nest before work begins, based on the site and target pest. The homeowner learns what the visit will cover and how the nest will be addressed. Keep people away from the nest area and let the technician assess access before treatment.
Typical job
A resident notices mouse activity and asks
A technician inspects the areas where activity has been reported, looks for evidence and possible entry points, and explains the findings. The treatment plan is selected after the target pest is confirmed. The resident receives a clearer account of the activity and the areas addressed. Ask the technician what findings were documented and whether follow-up timing is recommended based on activity.